Cookie Settings

To use these Services, we need your consent. By clicking on “Accept all”, you declare your consent to the use of all Services. You can also declare your consent by individually clicking on the sliders for each category of cookies and save.

Learn more arrow-right
Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences cookies

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistic cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

We use our own cookies as well as third-party cookies on our websites to enhance your experience, analyze our traffic, and for security and marketing. Select "Accept All" to allow them to be used. Read our Cookie Policy.
Quote

Privacy and Cookie Policy

Privacy Policy

At CT Baker Ltd we understand that your privacy is important and we will treat all personal information you provide us as confidential. We promise to look after your personal information and we will not sell any information about you to any other party.


PERSONAL INFORMATION WE COLLECT ABOUT

We will only collect information about you if you if you willingly provide it. You will however need to provide us with certain details to do the following:

• Place an order on our website
• Open a website or instore account
• Place a special order or request delivery of an order
• Sign up to receive newsletters and promotional materials
• Enter competitions and prize draws
• Attend an instore 

The details you provide may include your name, email address, product selections, delivery address, telephone number, credit or debit card number, the card's expiry date and billing address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.

When you place an order online your credit or debit card details are taken by our payment service provider, SagePay, your card details are not retained by CT Baker Ltd.

When you use our website, we may collect, store and use the following kinds of information:
Information about your PC and your visits to our website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages viewed to administer the website and improve the website and our services to you.


HOW WE USE YOUR PERSONAL INFORMATION

Depending on the reasons you provide us with your information (set out above), we may use your personal information to:

1. Carry out credit checks, verifying your identity and any other security procedures;
2. Provide our goods and services to you;
3. Process any orders you make using the website, including contacting you if we have any queries, or responding to any of your queries;
4. Contact you about our products, services, offers which we think may be of interest to you and for market research purposes, subject to your marketing preferences;
5. Contact you in relation to any prize draws, competitions or other promotions that you have entered or subscribed to;
6. Ensure that the content from our website is presented in the most effective manner for you and for your computer and browser;
7. Enable us to comply with any legal or regulatory requirements and in the detection and prevention of theft, fraud or other crimes.


DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

Your personal information may be disclosed to reputable third parties who will help process your order or send you communications on our behalf. CT Baker Ltd requires that all such third parties treat your personal information as fully confidential.


KEEPING IN TOUCH

If you have signed up to hear about exclusive in-store events, store promotions, company news and competitions via email or post and no longer wish to be contacted, you can either use the ‘unsubscribe’ link at the bottom of any email we may send or email [email protected] and ask to be removed from future correspondence.


YOUR RIGHTS

You have the right to access the personal information we hold about you at any time, subject to a fee specified by law. You also have the right to ask us to update or correct any incomplete, inaccurate or out-of-date personal information that we hold about you free of charge.
Please note that before we are able to provide you with, or to correct, any personal information we hold about you, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will only use this information in order to verify your identity.


Cookies

On 26th May 2012, an EU directive was imposed by the UK's Information Commissioner's Office (ICO), with a view to protecting the privacy of internet users. This law states that websites need to provide a clear and comprehensive guide to the use of Cookies. Cookies are small text files placed on your computer, in this case by Bakers & Larners, that help organise and store browsing information. This website uses the following Cookies detailed below:-


GOOGLE ANALYTICS

The following four Cookies are used by Google Analytics to store user behaviour on the site, including details such as pages visited, path through the site, length of time on each page, user location, and information on how you arrived at the website. We use this information to improve the website in accordance with user behaviour.

  • __utma
  • __utmb
  • __utmc
  • __utmz
  • __utmv

These originate from www.google.com/analytics. You can read more about Google's Analytics Privacy Policy here: www.google.com/policies/privacy/ads. If you would like to opt out of being tracked by Google Analytics across any website you visit, please visit the following link:- http://tools.google.com/dlpage/gaoptout.

The following are all integral to the way that the site works; these are detailed below:-


COOKIES

  • bkl_recently_viewed – Used to present information on recently viewed items.
  • bkl_uname – Stores the username of the logged in person.
  • Bakers and Larners_firstname – Stores the first name of the logged in user.
  • Bakers and Larners_basketid – Stores details of what has been added to the basket.
  • bkl_SITEINFO – Stores the ID of a 'hit' record which details IP address of visitor, time visited etc.
  • cp – Stores the path you take through the categories so that the breadcrumb navigation can be displayed.

SESSION COOKIES

  • bkl_ACCOUNT_ID – Stores the ID of the logged in user.
  • bkl_ACCOUNT_NAME – Stores the username of the logged in customer.
  • bkl_CHECKOUTID – Stores the ID of the checkout.
  • bkl_CHECKOUT_STAGE – Stores the stage of the checkout – e.g. add delivery details, add invoice details etc.
  • bkl_CHECKOUTORDERID – Stores the ID of the order.
  • bkl_Cart – Stores the ID of the shopping cart.
  • bkl_SELECTED_DELIVERY_ADDRESS – Stores the ID of the selected delivery address.
  • bkl_CHECKOUT_CLEARVARS – Used to indicate that data should be cleared after conclusion of the checkout process.
  • bkl_NUM_PROTX_TRIES – Keeps a record of the amount of times the payment process has been attempted (in case of payment failure).
  • bkl_hit – Used to store the ID of a 'hit' record which details IP address of visitor, time visited etc.
  • bkl_REDIRECT_TO – Used to store 'sorting' information selected on product listing pages.
  • bkl_LAST_ITEM_ADDED – Stores the ID of the last item added to the basket.
  • bkl_DELIVERY_REGION – Stores the region selected for delivery address.

We assume that by accessing this website, you accept the way that we use cookies. However, if you have any reason for concern, you can contact us here. You can also change your Cookie settings in your browser at any time. For more information on how to do this, please click here.

 

Please replace this text with you Privacy Policy. Please add any additional cookies your website uses below (e.g. Google Analytics).

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.